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Syracuse Quality Living
INFORMATION
Office Hours
- Office Hours: Monday–Friday 9:00 AM–6:00 PM
- Saturday: By Appointment Only
- Sunday: Closed
No. While many of our apartments are popular with Syracuse University and SUNY ESF students, we also offer housing options for graduate students, professionals, families, and other non-student residents. Availability may vary by property, so please contact our leasing office for current options.
Applying is simple:
Our leasing team is available to help guide you through the process and answer any questions along the way.
📞 315-820-0200
📧 syracusequalityliving@gmail.com
Important: Apartments are only secured once the lease is signed and required payments have been received. Until then, availability is not guaranteed.
Required documents may vary depending on the property and applicant, but commonly requested items include:
International students may be asked to provide additional documentation. Please contact our office if you have questions about the application requirements.
We offer a variety of leasing options depending on the property and availability. Most student leases are 12 months, but select apartments may offer semester, short-term, or month-to-month options.
Please contact our leasing office for current availability, lease term options, and pricing.
Our apartments lease quickly, especially for the fall semester and properties located near Syracuse University. We strongly recommend signing as early as possible to secure your preferred apartment, pricing, and roommate group.
Many students begin searching and signing leases several months in advance.
Once you choose a unit, our leasing team will guide you through the remaining steps of the leasing process, including:
After your lease is finalized, we’ll stay in contact with you regarding move-in details, utilities, and any important updates before your arrival.
Residents can conveniently pay rent using several payment methods:
Please contact our office for current payment account details and instructions.
Please note: Credit card payments may be accepted in-office and may be subject to a processing fee.
Rent is due on the 1st of each month. Residents typically receive an invoice or payment reminder through the resident portal.
A grace period is provided until the 5th of the month. After that, late fees may apply in accordance with the lease agreement.
Yes. A security deposit is required to reserve an apartment. Deposit amounts may vary depending on the property, lease terms, and applicant qualifications.
Additional deposits or fees may apply in certain situations. Please contact our leasing office for current deposit requirements.
Yes. There is a non-refundable application fee and administration fee required during the leasing process.
Please contact our leasing office for current fee amounts and payment details, as fees may vary depending on the property and lease type.
Yes. Residents are welcome to pay rent upfront for a semester or the full lease term.
Residents who choose to prepay the full year may qualify for a 5% discount on the total annual rent amount. Please contact our office for eligibility and details.
Yes. Many of our residents use financial aid, student refunds, scholarships, family support, or other funding sources to pay for housing expenses.
Residents may pay monthly, by semester, or upfront depending on their lease agreement and payment preferences.
Yes. All of our apartments come fully furnished for your convenience. Furnishings typically include a bed, desk, chair, living room furniture, and other essential items depending on the apartment layout.
Our goal is to provide a convenient move-in experience for students and residents relocating to Syracuse.
Most of our apartments are all-inclusive, meaning major utilities and high-speed Wi-Fi are included in the monthly rent.
This typically includes:
Please review the individual property listing or contact our office for details regarding specific utility inclusions.
“All-inclusive” means that many of the major living expenses are combined into one monthly payment for convenience and easier budgeting.
Depending on the property, this may include:
This allows residents to avoid setting up multiple utility accounts and monthly bills.
Most apartments include major kitchen appliances such as:
Appliance packages may vary slightly depending on the property and apartment layout.
Yes. Residents are welcome to bring their own furniture if preferred. However, because our apartments are fully furnished, there may be an additional charge to remove or store existing furniture items from the apartment.
Please contact our leasing office in advance to discuss furniture removal options and availability.
Yes. Pets may be allowed with prior approval.
Pet policy details:
Unauthorized pets are not permitted.
Please contact our leasing office before bringing any pet to the property.
Most applicants will need a guarantor/co-signer as part of the application process.
However, international students may not require a guarantor depending on their financial qualifications and payment arrangements. Additional deposits or upfront payments may be requested in certain situations.
Please contact our leasing office for specific guarantor requirements.
Subleasing may be permitted with prior written approval from management.
Residents interested in subleasing must:
Please contact management for current subleasing requirements and procedures.
Yes. All residents are required to maintain renters insurance during their lease term.
Renters insurance helps protect:
Proof of renters insurance may be required before move-in and during the lease term. Please contact our office for minimum coverage requirements and additional details.
Maintenance requests can be submitted by:
Please provide as much detail as possible, including photos if available, so our team can respond efficiently.
Our maintenance staff prioritizes requests based on urgency, and emergency issues are addressed as quickly as possible.
If something in your apartment stops working or requires repair, please contact our maintenance team as soon as possible.
Our staff will review the issue, schedule service if needed, and work to resolve the problem promptly. Residents are encouraged to report maintenance concerns early to help prevent larger issues from developing.
Normal wear and tear repairs are typically handled by management, while damages caused by residents or guests may result in additional charges.
For emergency maintenance issues such as:
Residents should immediately contact our emergency maintenance line or text 315-820-0200.
Emergency requests are prioritized and handled as quickly as possible to help protect residents and property.
For non-emergency issues, please submit a standard maintenance request through the tenant portal or by text.
Response times vary depending on the urgency and nature of the request.
Emergency issues are addressed as quickly as possible, while standard maintenance requests are typically reviewed within 24–48 hours.
Some repairs that require specialty parts, outside vendors, or scheduling coordination may take additional time. Our team works hard to keep residents informed throughout the process.
Yes — we regularly work with international students from around the world and can help guide you through the leasing process.
Our team has experience assisting students relocating to Syracuse for school and can help make the process as smooth as possible.
No — international students are not required to have a Social Security Number (SSN) to apply for housing.
We understand many international students may not yet have an SSN when arriving in the United States.
International students are typically asked to provide:
Additional documents may be requested depending on the application.
Yes — international guarantors may be accepted depending on the application and supporting documentation provided.
In some cases, students may also qualify by paying rent upfront instead of providing a guarantor.
Please contact our leasing team for additional details regarding guarantor requirements.
International students can pay rent using several convenient payment methods, including:
Students who wish to pay rent upfront for a semester or full year may also do so.
Our team is here to help you find the perfect apartment.
Questions about apartments, pricing, tours, roommate matching, or leasing?
Typical response time during business hours: Under 15 minutes
This builds confidence and encourages prospects to contact us.