Privacy Policy

Privacy Policy for Syracuse Quality Living

Effective Date: September 8, 2025

At Syracuse Quality Living, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services, including SMS communication.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Rental preferences and application information
• Any messages or communications sent through our website or SMS

How We Collect Information:

• When you fill out a contact form or application
• When you communicate with us via SMS, email, or website
• Through cookies and tracking technologies on our website (non-personal browsing data)

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries
• Provide rental information and updates
• Send appointment reminders or application updates
• Communicate via SMS when you have provided consent
• Improve our website and services

3. SMS Communication

If you consent to receive SMS from Syracuse Quality Living, you agree to receive informational and service-related messages, such as appointment reminders, rental updates, and leasing information.

• Reply STOP to opt-out
• Reply HELP for support
• Message and data rates may apply
• Messaging frequency may vary

4. Data Sharing

We do not share your phone number or SMS consent with third parties or affiliates for marketing purposes.

We may share your data:

• With trusted service providers (e.g., for website hosting or SMS delivery)
• When required by law

5. Your Rights and Choices

You may:

• Opt-out of SMS messaging at any time
• Request access, correction, or deletion of your personal information
• Contact us for any privacy concerns

6. Security

We take reasonable steps to protect your personal information using secure technologies and procedures.

7. Policy Updates

This Privacy Policy may be updated from time to time. We will notify users by updating the “Effective Date” above.

8. Contact Us

If you have any questions or concerns about this policy, contact us at:

Syracuse Quality Living
217 Cherry St, Syracuse, NY 13210
Syracusequalityliving@gmail.com
315-820-0200