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Privacy Policy

Privacy Policy – Syracuse Quality Living

Effective Date: April 23, 2026

Syracuse Quality Living (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit inquiries, or communicate with us, including via SMS.

1. Information We Collect

We may collect the following information:

Personal Information:

  • Name
  • Phone number
  • Email address
  • Rental preferences
  • Application details (if submitted)
  • Messages or communications you send to us

Automatically Collected Information:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide leasing information
  • Schedule tours and communicate about availability
  • Process and review rental applications
  • Send updates related to your inquiry or application
  • Communicate via SMS (with your consent)
  • Improve our website, marketing, and user experience

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Syracuse Quality Living related to:

  • Appointment reminders
  • Leasing updates
  • Property availability
SMS Terms:
  •  Reply STOP to unsubscribe at any time 
  •  Reply HELP for assistance 
  •  Message and data rates may apply 
  •  Message frequency may vary 

By providing your phone number, you consent to receive text messages from Syracuse Quality Living regarding inquiries, leasing updates, and services. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP.

4. Sharing of Information

We do not sell or rent your personal information.
We may share information only when necessary:

  •  With trusted service providers (e.g., website hosting, CRM systems, SMS providers)
  •  To comply with legal obligations
  •  To protect our rights, property, or safety

We do not share your phone number or SMS consent with third parties for marketing purposes.

By providing your phone number, you consent to receive text messages from Syracuse Quality Living regarding inquiries, leasing updates, and services. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP.

5. Cookies & Tracking

We use cookies and similar technologies to:

  •  Enhance website functionality
  •  Analyze traffic and user behavior
  •  Improve marketing performance

You can disable cookies through your browser settings.

We may use third-party analytics tools (such as Google Analytics) and marketing technologies to understand user behavior and improve our services.

6. Data Retention

We retain personal information only as long as necessary to:

  •  Respond to inquiries
  •  Provide services
  •  Comply with legal obligations

7. Data Security

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure.

8. Third-Party Websites

Our website may link to third-party platforms (such as Zillow or Apartments.com). We are not responsible for the privacy practices of third-party websites.

9. Your Rights

You may:

  • Access
  • Correction
  • Deletion
  • Opt-out rights 

We will respond to requests within 30 days.

10. Fair Housing Commitment

Syracuse Quality Living complies with all applicable Fair Housing laws and does not discriminate based on race, color, religion, sex, disability, familial status, national origin, or any other protected class.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from children.

13. Contact Information

Syracuse Quality Living

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(315) 820-0200

Syracuse Quality Living at (315) 820-0200 for apartment availability, leasing questions, property information, roommate matching, and tour scheduling.

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